FAQs

What makes Diamond Life Home different?

Diamond Life Home creates elevated, fragrance-forward home essentials that turn everyday cleaning into a more enjoyable experience. Our products are thoughtfully handcrafted in Georgia and inspired by the sophisticated atmosphere of luxury hotels and destination resorts.

How do I use Diamond Life Home Carpet Deodorizer?

Shake a light, even layer of powder over dry carpet or rugs. Allow it to sit for approximately 10 minutes so it can absorb unwanted odors, and then vacuum thoroughly. For stronger odors, you may allow the product to sit longer before vacuuming.

Where can I use the Carpet Deodorizer?

Our Carpet Deodorizer is intended for use on dry, vacuum-safe carpets and rugs. Certain products may also be suitable for mattresses, upholstery, pet areas, and other fabric surfaces when indicated on the product label.

Always review the care instructions for the surface and test the product in a small, inconspicuous area before applying it more broadly.

Does the Carpet Deodorizer clean stains?

No. Our Carpet Deodorizer is designed to absorb unwanted odors and leave behind a beautiful fragrance. It is not a stain remover or substitute for carpet cleaning.

How much Carpet Deodorizer should I use?

A light, even sprinkling is usually all that is needed. Using more powder does not necessarily provide better results and may make vacuuming more difficult. Begin with a small amount and adjust based on the size of the room and the level of odor.

Can I use the Carpet Deodorizer around children and pets?

Our carpet deodorizers are made for real households, including homes with children and pets. Keep children and pets away from the treated area while applying the powder and until it has been thoroughly vacuumed. Avoid creating airborne dust, and do not allow the product to be inhaled or ingested.

Please review the individual product label before use, particularly if someone in your household has allergies, asthma, fragrance sensitivities, or another respiratory condition.

Can I use the Carpet Deodorizer with a robot vacuum?

We recommend checking your vacuum manufacturer's instructions before using any powdered carpet product. Fine powders may not be suitable for every robot vacuum or filtration system. For the best results, use a traditional vacuum designed for carpet and empty or clean its filter regularly.

Will the Carpet Deodorizer discolor my carpet or rug?

When used as directed, the product should not alter the color of most colorfast carpets. However, carpet fibers and dyes vary. Always test a small, hidden area first, particularly on delicate, antique, handmade, wool, silk, damp, or recently treated surfaces.

How often can I use the Carpet Deodorizer?

Use it whenever your carpets or rugs need refreshing. The ideal frequency will depend on household traffic, pets, cooking odors, and personal fragrance preference. Vacuum thoroughly between applications and avoid allowing powder to accumulate in the carpet or vacuum.

Which fragrance should I choose?

Our fragrances are created for different moods and preferences:

• Pink Cashmere: A warm, inviting blend of pink apple and vanilla amber.
• Noir Luxe: A sophisticated combination of sea salt, ozone, and black plum.
• Les Fleurs: A soft floral blend of cherry blossom and peony.
• Sea Mist: A clean, airy fragrance inspired by fresh linens and coastal air.
• Citrus: A bright, uplifting blend of grapefruit and pomelo.
• Refresh: A familiar, comforting country-potpourri fragrance.

If you are new to Diamond Life Home, begin with Pink Cashmere or Noir Luxe—two of our most-loved fragrances.

Are your fragrances very strong?

Fragrance perception varies from person to person. Our products are intentionally fragrance-forward, but the final intensity depends on the amount used, room size, ventilation, carpet type, and how long the powder remains on the surface.

For a lighter experience, begin with a small amount. Customers with fragrance sensitivities should review the product information carefully and consider testing a small amount before broader use.

Where can I find product ingredients and directions?

Directions and relevant product information are provided on the individual product label and product page. Because formulas and intended uses may vary, always follow the instructions for the specific item you purchased.

How much does shipping cost?

Diamond Life Home offers complimentary domestic shipping on qualifying orders of $50 or more. Shipping charges for orders below the free-shipping threshold are shown at checkout before payment is completed.

How long will it take to receive my order?

Order processing and carrier transit are separate. Once your order has been prepared and shipped, you will receive a confirmation email containing tracking information. Processing may take longer during new-product launches, holidays, high-volume periods, or severe weather.

Please review the current processing notice displayed on our website before ordering.

Can I change or cancel my order?

Contact us as soon as possible through our Contact page and include your order number. We will make every reasonable effort to assist, but changes and cancellations cannot be guaranteed once an order has entered processing or has shipped.

What should I do if my order arrives damaged, incomplete, or incorrect?

Please contact us promptly through our Contact page with your order number, a description of the issue, and clear photographs of the product and shipping package. We will review the information and determine the appropriate resolution.

Please retain the product and all original packaging until our customer-care team has completed its review.